Privacy Policy

Text Messaging Privacy Policy

At Z. Cioccolato, we value your privacy and are committed to protecting your personal information. This Text Messaging Privacy Policy explains how we collect, use, and protect the information you provide when you opt in to receive SMS (text message) communications from us.

1. Information We Collect

When you sign up for our text messaging service, we may collect:

  • Your mobile phone number
  • Your name (if provided)
  • Any preferences you indicate (e.g., product interests, location)

We do not collect sensitive personal information (such as financial details or government IDs) via text.

2. How We Use Your Information

We use your information to:

  • Send you updates, promotional offers, order notifications, and customer service messages
  • Improve our messaging content and delivery
  • Comply with legal obligations

We will never sell or share your phone number with third parties for their marketing purposes.

3. Messaging Frequency and Costs

By opting in, you agree to receive recurring marketing or transactional messages from us. Message frequency may vary.

Message and data rates may apply depending on your mobile carrier and plan.

4. Opting Out

You can opt out at any time by replying STOP to any text message you receive from us. After you opt out, we will send you a final confirmation message and you will no longer receive messages from us unless you opt back in.

To request help or support, reply HELP or contact us directly at [insert contact email or phone number].

5. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet or via SMS is 100% secure. We are not liable for unauthorized access due to circumstances beyond our control.

6. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the “Last Updated” date. Your continued use of our SMS service constitutes your acceptance of any updates.

7. Contact Us

If you have questions about this policy or your data, please contact us at:


Z. Cioccolato

Email: zccustomercare@gmail.com

Phone: 415-395-9116

Address: 474 Columbus Ave, San Francisco, CA

Last Updated: 7.10.2025